The drive towards greater digital transformation has been underway for many businesses over the last few years. The impact of the pandemic has only accelerated this process. We have seen that tech platforms have provided a lifeline for workforces during lockdown. This has created a huge shift that has taken place, moving us towards more digitally-driven operations. Engagement with customers and collaborators has, at times, only been possible online. With digital solutions being rolled out for schools, universities, hospitals and government departments. Given the huge digital transformation we have witnessed in the past year, the team here at S.A.D.S IT have put together a list of areas to consider and factor into your decision-making when looking to update your business’ digital infrastructure.
Investing in technology
Over the last year, it has been well demonstrated that technology can be swiftly introduced and integrated to maintain business continuity. One study found that businesses were able to integrate technology up to 25 times faster than they thought they could during the pandemic. This has created a new focus on adopting technology and investing in solutions, including those that require some testing to find the right fit.
Increasing investment in cyber security
In 2019, It took on average 280 days to identify and contain the average cybersecurity breach. These breaches are extremely costly. This is mainly due the resources that are required to fix them. However, the cost of loosing confidential data and the impact it has on the credibility of your business can be long lasting. Due to the shift towards remote working and the need for a secure IT infrastructure, cyber security has become a priority for more businesses.
Making technology accessible
Within many companies, the various integrated technologies and systems that are used are often not utilised to their full extent. This is due to the fact that many staff members have either not received proper training for these platforms, or only use them in a limited capacity due to their roles. As a result, frequent training and upskilling are required to ensure that technology within a business remains both accessible by users, and is utilised to its full extent.
Greater use of automation
Automation provides the tools for businesses to offer contactless options to customers. Everything from email lists to inventory can be powered by automation. This reduces the time and resources required to handle customer services or production. Providing the opportunity to create positive and enhanced experiences for consumers. This automation stems from a well-maintained IT infrastructure. Which can be accomplished via a partnership with a reputable and proactive IT support provider.
To find out how the team at S.A.D.S IT can help grow and evolve your digital infrastructure, please visit our ‘IT Support’ page on our website to see the services we offer. Or contact our team via email at support@sads.com, or call us on 0344 811 1167.
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