Reliable and affordable IT Support in Kent, On-site & Remote Support, Consultancy, Project Management & Cyber security.

0

sads IT customer
contracts renewed annually

1000

computers kept secure throughout Kent, London and the South East

0

issues resolved in under 2 hrs

20

IT support services from as little as £7
a week

Outsourced IT Services or In-house IT Manager/Team?

Dependant on company size you may already have your own IT Manager or even an IT Team. Here at SADS we regularly support in-house IT teams, whether its server installation and monitoring, project management, consultancy or just general back up in day to day support issues our engineers are on hand when you need them.

Why Outsource?

Many small businesses are unable to pay for in-house IT services. Outsourcing IT systems allows smaller companies to have the same technological expertise and skills as larger local companies, therefore, giving you a competitive advantage. Our staff at S.A.D.S keep up with the fast paced ever-changing technology trends, we’ll monitor your systems and ensure that compliances and security protocols are up-to-date and meet current legislation leaving you to concentrate on your core business.

We’re here to support your internal IT expert…

Our IT support services provide a comprehensive range of server solutions, scheduled monitoring, Consultancy and project Management services to companies that already employ the services of an internal IT Manager, or internal IT Department.

How does our support process work?

Issues that cannot be resolved by the Tier 1 support team will be automatically escalated to our internal 2nd and 3rd tier support engineers.

All of our engineers offer both remote and onsite support services, tier 1 issues can usually be dealt with remotely however if you require our assistance on site we will be there.

Our tier 3 engineers offer a highly technical skillset, as well as resolving the most complex IT issues they also offer emergency assistance, project management and consultancy services.

IT Consultancy

We provide Ad-hoc and ongoing IT Consultancy services.

Our Consultancy team will work closely with you to implement a clearly defined IT strategy that will help the business achieve its medium and long-term goals.

We can also provide flexible Ad-hoc Consultative services to give your IT Manager peace of mind in the knowledge that they can speak to a highly experienced and qualified consultant if they need a second opinion, or assistance with a technical issue.

IT Project Management

Our team of experienced project Managers will work closely with you or your in-house IT Manager, assisting with ongoing IT Projects, or take complete ownership of the full project lifecycle.

If you run into technical difficulties mid-way through a project then our highly qualified specialists can provide the necessary technical experience required to help you get your project back on schedule.

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