Guaranteed

  • SLA Agreements
  • 90% Customer Retention
  • Continuous Monitoring
  • Secure Data Centre
  • Guaranteed – Est. 1988
    Over 30 Years trading

Fully Qualified Support

Our dedicated team of support engineers are Microsoft trained, thus giving us the full back up of Microsoft.
We employ only experienced and qualified engineers and hold a Microsoft Silver partner accreditation.

The Right Support for You

A range of rolling month by month support contracts; Either choose from our ready-formulated packages or have one tailor made to suit your individual company needs.

Hassle-Free

  • 24/7 support with our own Kent based engineers
  • Flexible working days, earlier opening/closing times
  • Business Continuity Plan

With us as part of your team, you and your staff are free to concentrate on your core business, without having to worry about IT issues.

“As a start-up business I needed an IT provider who I could rely on to talk us through the most cost-effective infrastructure, taking into account the possibility of quick growth. Their knowledge, expertise and flexibility have been second to none, and I look forward to a long working relationship with them”

MD

National Construction Company

TRANSPORT MANAGER

Kent Coach Operator
“Because of the diverse nature of our business and our 24hr operation, we need an IT support company that can facilitate this and remain flexible enough to fit in around our operational needs. We have worked with SADS for over 7 years now and we’re pleased with the service they provide, they also go the extra mile and will offer out of hour’s maintenance to minimise disruptions.”

Preparation is key…

Lack of preparation and planning along with minimal control over your IT systems are often the cause of stress when switching providers. Take these simple steps to ensure an easy transition;

Check your contract
Check the conditions of your current IT provider contract, it’s likely that you are required to give notice to end your contract.

Create a list of your IT assets.
List all IT system or hardware used in your business activities; include login details, passwords, hardware inventories and software.

Where are your Software licenses stored?
Whether switching providers or not, you should have access to all software licenses and instructions for installation/maintenance owned by your company.

What are you Back-up procedures?
We will recommend the best practice backup solutions however it’s important that all current backup procedures are documented including frequency and media rotation.

Who is your in-house appointed IT staff member?
Whether an IT manager or designated staff member you must ensure your new provider can easily contact them before, during and after the transition period.

Do you have any other service providers?
If you wish to retain other service providers such as telecoms, web hosting etc… ensure that your new IT Support provider has all the relevant contact details.

What are your Security policies?
Make a copy of your internal security policies so your new IT support team can ensure that things are running consistently with your company’s requirements.

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