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Check your contract
Check the conditions of your current IT provider contract, it’s likely that you are required to give notice to end your contract.
Create a list of your IT assets.
List all IT system or hardware used in your business activities; include login details, passwords, hardware inventories and software.
Where are your Software licenses stored?
Whether switching providers or not, you should have access to all software licenses and instructions for installation/maintenance owned by your company.
What are you Back-up procedures?
We will recommend the best practice backup solutions however it’s important that all current backup procedures are documented including frequency and media rotation.
Who is your in-house appointed IT staff member?
Whether an IT manager or designated staff member you must ensure your new provider can easily contact them before, during and after the transition period.
Do you have any other service providers?
If you wish to retain other service providers such as telecoms, web hosting etc… ensure that your new IT Support provider has all the relevant contact details.
What are your Security policies?
Make a copy of your internal security policies so your new IT support team can ensure that things are running consistently with your company’s requirements.