Within any business, a reliable communication system is a key element that is required for success. The ability to easily and cost-effectively liaise with colleagues and clients alike allows for businesses to carry out their services in a much more efficient manner. This is where VoIP phone systems come in.
What is VoIP?
VoIP stands for Voice over Internet Protocol and essentially allows individuals to make low-cost telephone calls to anywhere in the world via an internet connection. This gives them an advantage over outdated landlines, as the quality of the call is much clearer with little to no voice delay. This shift towards a more modern and reliable technology has been pushed over recent years as a result of the ‘Big BT Switch Off’ that has been taking place since January 2021 and will continue until its completion in 2025. What this process entails is the switching from the outdated Integrated Services Digital Network (ISDN) that the majority of individuals and businesses have been using over the last 30 years to an integrated VoIP phone system instead.
How can I prepare my business?
If you’re one of the many businesses that rely on the current ISDN, then now is the time to think about making the switch to avoid problems down the line. If your current system isn’t compatible with the new technology proposed above, then you will have to start looking to change or update your communication system. That’s where SADS I.T comes in. With over 30 years of experience within the IT support industry, as well as being a well-established and trusted VoIP service provider, we’ve helped countless businesses make the conversion to VoIP phone systems and realise how the power of the internet can vastly benefit their business communications.
What are the benefits of VoIP?
The team here at SADS I.T have put together a comprehensive list as to why upgrading your potentially outdated systems to VoIP will help benefit your business in the years to come:
Scalability – With older legacy phone systems, you are often limited to between 2 – 30 channels per circuit, making it a lot harder to scale up your internal and external communication capabilities. With a VoIP phone system, you can have an unlimited number of employees added to the system whenever you require, meaning you no longer have to worry about any limits you have when it comes to increasing the size of your workforce and business.
Flexibility – The ability to work remotely or from home has been all the rage over the past year. With this has come the need for a much more flexible and reliable communication system to enable businesses to continue to operate seamlessly. As VoIP phone systems only require an internet connection to work, they can be moved from location to location with ease, reducing previous limitations seen with the now outdated ISDN.
Cost–Effective – One of the key reasons why VoIP is so much cheaper than traditional phone systems is the fact that no additional infrastructure or hardware is required for it to work, other than a good internet connection (which businesses require to operate anyway). In comparison, older in-office systems require multiple landlines which in turn leads to the need for a private branch exchange (PBX). Moreover, this physical hardware requires space and maintenance services, which will cost businesses thousands in costs in the long run.
Easier to Fix – Most VoIP-related issues can be troubleshot and fixed remotely in a matter of minutes by a dedicated team, meaning there is no need to shut down operations or call in a specialist engineer.
Tried and Tested – As VoIP has been around for quite a while now, there has been enough time to identify and fix any kinks, making it one of the most efficient and cost-effective communication methods for SMEs across the world.
Now that you know the benefits of switching to a VoIP phone system, as well as how the market is looking to shift up until the concluding year of the BT switch off in 2025, it’s time to start putting things into gear. For more help on how you can start to integrate a VoIP system within your business, visit our ‘VoIP Phone Systems’ page or call our dedicated team on 0344 811 1167 for more information.
How can we help your Business?
