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Vacancies: 3rd Line Engineer – Maidstone
Mon, 20 Mar 2023
3rd Line Engineer – Maidstone
We are seeking a 3rd Line Engineer, as part of our expansion, who will work with the entire support team including other engineers and working closely with the Technical Director. Acting as a technical lead in a major incident or priority 1 situation. You may also assist the Project Manager with implementations and research/training in new technologies.
We are looking for a confident experienced individual with a passion for IT Helpdesk Support and learning new technologies who is capable of working in a team and independently. A proven history of providing IT support and acting as an escalation point for the 1st and 2nd line support team.
Requirements:
- Provide Remote and On-site support for our customers
- Minimum 3 years’ experience in an IT Support environment at a 3rd or advanced 2nd line level at least
- Windows server administration from 2008/2012 up to latest Server 2022
- Microsoft SQL Server
- Active Directory / DNS / GPO / Powershell
- Microsoft 365 Tenant Deployment / Configuration (Exchange / SharePoint / Azure AD)
- Virtualisation such as Microsoft Hyper-V, VMWare ESXi, SAN Technology, Azure, AWS
- Experience with networking inc switch & VLAN configuration
- Anti-Virus/Endpoint Protection Technologies
- Hosted IP Telephony
- Configuration of Access Control (Firewalls/VPN)
- Ability to prioritise workload.
- An ability to explain technical problems in a simple way to end users
Desirable:
- IT-related degrees or current Microsoft qualifications are highly desirable.
- Experience with Business Continuity / Disaster recovery planning
- Good understanding of Internet connectivity via FTTC, FTTP & Leased Lines
Salary – £35k – £38K (Depending on experience and qualifications) + Benefits
Apply here:
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