What makes a Reliable Hosting Provider?

Hosting Provider

What makes a Reliable Hosting Provider?

Tue, 28 Nov 2023

How do you choose the right hosting provider? It’s a question that most people find difficult to answer. And yet, the hosting provider you have for your business can make a big difference to how it operates. It could be the difference between the peace of mind of knowing you can rely on good service and consistent uptime – or the stress that is caused by constant outages and loss of access. When you’re looking for a reliable hosting provider for your business, these are some of the key considerations to bear in mind.


Reliability and Uptime

This is one of the top factors in what makes a reliable hosting provider. Reliable service means that you won’t have to worry about any problems having a knock on effect in how you service your own customers and clients. Plenty of uptime ensures that you’re not struggling through regular downtime spells. The best way to check whether a hosting provider can offer you this is to look at its record and also the kind of guarantees that are on offer where uptime is concerned.


Customer Service Record

If there are problems – or you have questions – then it’s going to be vital to be able to speak to someone at your hosting provider. So, customer service is a key part of choosing the right hosting provider for you. What kind of customer support are you being offered, how is it delivered and when is it available? How easy will it be to get in touch with the hosting provider if there is an emergency – and do they offer 24/7 support? It can also be a good idea to look at any online reviews that relate to customer service. You’ll quickly be able to see whether other people have found the company to be reliable or had issues.


What Features are you Being Offered?

This will depend on what you need from a hosting provider but there are also some basics that any good hosting provider should provide. For example, you might expect unlimited storage and bandwidth. You may also need features like a free domain name and email accounts if you’re setting these up for the first time for your business. Plus, you may be looking for a website builder as part of the Hosting Provider package, as well as commerce platform features. Get really clear on what exactly your business needs from a hosting provider and then find the one that is the best fit.


What’s the Cost?

This is a major factor in how many people choose a hosting provider – but it should be approached with caution. The cheapest Hosting Provider, based on upfront cost, may not be the cheapest further down the line when you add up “extras” or factor in the cost of downtime if the service is poor. So, make sure you get a Hosting Provider at the right price and the right level of service.

A Hosting Provider you can Trust

From maintaining uptime to great customer service, this is what makes a reliable hosting provider. As a server hosting provider, we prioritise ironclad security, performance, and speed. If you want to make the most of our proactive monitoring and preventative action, get in touch with us today.