Job Vacancy

3rd Line Engineer – Maidstone

We are seeking a 3^rd Line Engineer, as part of our expansion, who will work with the entire support team including other engineers and working closely with the Technical Director. Acting as a technical lead in a major incident or priority 1 situation. You may also assist the Project Manager with implementations and research/training in new technologies.

We are looking for a confident experienced individual with a passion for IT Helpdesk Support and learning new technologies who is capable of working in a team and independently. A proven history of providing IT support and acting as an escalation point for the 1^st and 2^nd line support team.

Requirements:

• Provide Remote and On-site support for our customers
• Minimum 3 years’ experience in an IT Support environment at a 3^rd or advanced 2^nd line level at least

• Windows server administration from 2008/2012 up to latest Server 2022
• Microsoft SQL Server
• Active Directory / DNS / GPO / Powershell
• Microsoft 365 Tenant Deployment / Configuration (Exchange / SharePoint / Azure AD)
• Virtualisation such as Microsoft Hyper-V, VMWare ESXi, SAN Technology, Azure, AWS
• Experience with networking inc switch & VLAN configuration
• Anti-Virus/Endpoint Protection Technologies
• Hosted IP Telephony
• Configuration of Access Control (Firewalls/VPN)
• Ability to prioritise workload.
• An ability to explain technical problems in a simple way to end users

Desirable:

• IT-related degrees or current Microsoft qualifications are highly desirable.
• Experience with Business Continuity / Disaster recovery planning
• Good understanding of Internet connectivity via FTTC, FTTP & Leased Lines

Salary – £35k – £38K (Depending on experience and qualifications) + Benefits

Apply here: