The more business owners and IT managers I meet it surprises me how many companies are putting up with, what they themselves know to be, unsatisfactory levels of IT support service or noncompetitive pricing simply because their innate loyalty is preventing them from taking what would normally be an everyday informed business decision.
“Loyalty -Measure of commitment based on obligation or, in consumer preferences, degree of satisfaction”
It is because our innate loyalty allows us to think that no matter how poor the IT service or price we are receiving is, our perception is that it is still better than the perceived disruption and risk of changing suppliers.
This is rarely true and this is highlighted in the success of such companies as U-switch, Compare-The-Market and others who continue to successfully persuade us to put aside our innate loyalty in order to benefit from a better pricing and service.
The true fact of the matter is, and certainly in the IT support sector in which I have worked for over 30 Years, that with a well-designed, documented and managed on-boarding process in place there should be no disruption, inconvenience or hassle to switching providers at all. This results in the decision being just another regular business decision based on suitability of the new provider, value for money and service level agreements rather than feeling trapped with an unsuitable provider.
At SADS IT we have developed a rigorous and robust on-boarding process designed to ensure we fully understand every aspect of your business’s IT infrastructure. From the overall topology to every user account, application password and device before we meticulously plan how migration will take place and discuss and agree this with you.
Your dedicated IT project manager will manage the project every step of the way working alongside our technical director and his team to deliver exactly what you are expecting and when you are expecting it as well as working with you to improve any weak links along the way.
Don’t let your innate loyalty prevent you from getting the service levels and value for money from your IT provider that you already expect in all other aspects of your business.
Call us today and let us challenge your perceptions. 0344 8111167 email@example.com